Tuesday, October 28, 2008

XPS Essentials Pack -- Error 1722. There is a problem with this Windows Installer package.

Error:

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action WICUpdateInstallAction, location: C:\WINDOWS\Installer\MSI93E.tmp, command: /q /z
=== Logging stopped: 2008-10-28 13:10:19 ===

Solution:

1. Make sure you uninstalled the .NET 3.x things (no %windir%\system32\xpsviewer folder anymore)
2. Make sure you have WIC installed or install it.
3. Get yourself Orca, the MSI database editor from MS (you may have to get a Windows Platform SDK in order to get access to the Orca.msi); I used Orca 3.1.4000.2049
4. Make a copy of your XPSEP MSI.
5. Right-click on the copy - "Edit with Orca"
6. Go to InstallExecuteSequence.
7. Find the Row labelled WICUpdateInstallAction - Right-click - "Drop Row".
8. Save.
9. Double-click the MSI copy you just edited.
10. Hopefully, the installer should run through fine.
11. Reinstall .NET 3.x and all other things you uninstalled beforehand.

Solution taken from here.

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